Return

We’ve made our returns even easier. About time, right? 

The good news is you can now return your order for a refund or exchange in a few easy steps. The bad news is, you’ll probably want to keep everything!

What is your returns policy? 

If your order isn’t quite right, you can choose to opt for a refund or a live exchange on our portal, which you can access here.

You have 10 days from the date of dispatch to log your return, plus an additional 7 days to post your parcel back to our warehouse using our designated returns couriers. You will be responsible for the cost of your returns label if returning for a refund. However, if you would like to exchange your item, you can do so for free.

Please note, some items are excluded from returns and exchanges. This will be detailed in the product description, where applicable.


How do I make a return? 

You can create a return by clicking here. Please note, you are responsible for the cost of your return shipping.